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Ontario auditor general finds problems with medical AI transcription tool

The Canadian Press
The Canadian Press
Ontario auditor general finds problems with medical AI transcription tool

Ontario's auditor general Shelley Spence speaks to media following the release of her annual report at the Ontario legislature in Toronto, on Tuesday, Dec. 2, 2025. THE CANADIAN PRESS/Sammy Kogan

New artificial intelligence transcription services for doctors are at risk of providing inaccurate information and outright hallucinations, the province's auditor general concluded in a special report released Tuesday.

Shelley Spence said the so-called "AI scribe" software was not evaluated adequately before implementation.

"We found gaps in how AI scribe systems used to generate medical notes were evaluated by Supply Ontario, including accuracy issues and missing security and privacy documentation," Spence said.

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