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Ombudsman calls for 'urgent' correctional reform after record number of complaints

Published Jun 26, 2025 at 10:43am

The Canadian Press
By
The Canadian Press
Ombudsman calls for 'urgent' correctional reform after record number of complaints

Ontario Ombudsman Paul Dube is seen at the legislature in Toronto on Thursday, April 20, 2017. Dube released a report slamming the province for its use of solitary confinement in its jails. THE CANADIAN PRESS/Colin Perkel

Ontario's ombudsman is urging the province to address a "growing crisis" in correctional facilities, pointing to a record number of complaints about facilities in the last year as well as deteriorating conditions.

Ombudsman Paul Dubé says in his 2024-25 annual report that there was a 55 per cent increase in complaints about correctional facilities, totalling a record 6,870.

Dubé says that while the sector has always been the top source of complaints, the nature and severity of what his office has heard and witnessed demand "urgent attention.”

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